FAQ

How do I make a purchase? 

I create each piece by hand, slowly and intentionally, in small batches. New collections drop 1–2 times a month, and I always share release dates ahead of time here and on Instagram.

What you see listed is what’s currently available -if it’s not there, it’s probably already found a home. But I’m constantly making new pieces, and I post them all on Instagram as they’re finished.

I don’t take custom orders as I try and stay focused on creating new designs with weekly & monthly drops. I do have some made to order pieces always available!

Come hang out @omnimetals !!

*All sales are final*

Do you accept custom orders? 

I create and sell as I go + monthly drops

Custom orders are closed for now this is so I can hold space that allows me to keep bringing new ideas to life and not get stuck in a cycle of repetition.

There are some 'Made to Order' pieces available that include signature designs or some of the most popular pieces. If you have any small tweaks to these pieces feel free to email me and I'm happy to see if I can accommodate that :)

How do I care for my jewelry? 

To keep your one-of-a-kind piece looking its best, a little extra care goes a long way. Natural stones can be delicate, so I recommend removing your jewelry during any rigorous activity to help prolong its life.

To bring back the shine - just gently buff it with a soft polishing cloth. For a deeper clean, mix warm water with a mild dish soap (I like to use Dawn) then lightly scrub with a soft toothbrush. Avoid harsh chemicals!

Sterling silver does its thing over time -when exposed to air, moisture, and everyday wear, it can darken slightly. This is called a natural patina, and it’s part of what gives each piece its unique character. Your jewelry loves to be worn so wear it often.

Cuffs: All cuffs are slightly adjustable for fit, but it’s best to adjust them as little as possible. Once you find your perfect fit, try to keep adjustments to a minimum to maintain their shape.

Shipping: 

Ready to ship pieces: 1 - 5 business days / Made to order pieces: 7-14 business days / Shipping for monthly drops will be sent out within 4-5 business days!

If there are ever any delays, I’ll reach out directly with an updated timeline. Every order is insured and includes tracking for peace of mind.

I ship via USPS - I understand at times they aren't the most reliable. If you prefer a different carrier please message me before purchasing! If you run into any shipping issues with your order please reach out to me and I will be happy to help!

Please be sure to double-check your shipping address at checkout 🤍

Quality Control

Every piece is handcrafted from start to finish by me in my home studio. I put a lot of care into making each one as beautiful and refined as possible, but when something is made by hand, tiny variations and subtle marks can happen.

I don’t like to think of those details as flaws - they’re a reflection of the process, and part of what makes every piece uniquely yours.

Pricing:

A little behind-the-scenes moment - silver prices are having a main character moment lately! Because I primarily use .925 sterling silver, those rising costs hit me directly. I always want to keep things transparent, so you might notice some price shifts as silver continues to do its thing.

That said - I’m always mindful of offering a range of options, which is why you’ll also find brass and stainless steel pieces in my collection - beautiful, durable, and easier on the wallet! 

Thank you for understanding and for supporting slow, handmade art! 

Questions?